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QualiPHI online learning

QualiPHI online learning

QualiPHI is an online learning solution created specifically for the private health insurance industry

QualiPHI offers a comprehensive suite of private health insurance-specific training, delivered through an interactive and dynamic learning management system.

Each course has been developed by a group of industry specialists and trainers in response to demand from within their own private health funds.

Use the courses to build the capability and skills of your existing workforce, or to ensure new employees get the start they need in induction or onboarding programs.

Courses for private health funds

We offer three types of courses for private health funds:

Private health insurance fundamental courses

Our fundamental courses help learners understand the information, legislation and concepts that underpin the private health insurance industry. These are short courses, designed to be completed in two hours or less.

Workplace legislation courses

Our workplace legislation courses introduce participants to some of the legislation and regulations that apply to Australian workplaces, with a focus on how they apply in the private health fund environment. These courses take approximately one hour.

Private health insurance extended courses

Our extended courses give learners comprehensive training in a range of private health insurance-related topics and skills. These courses are self-paced, and designed to take the learner approximately three months to complete.

For more information, see our course catalogue.

Training for alternative therapy providers

ARHG offers training for alternative therapy providers to help them understand the private health insurance industry, and how clients can claim for their services.

Our Alternative therapy providers and private health insurance training module teaches providers:

  • how the private health insurance and health care industries are regulated
  • the criteria for being recognised on the ARHG alternative therapy database
  • how to obtain and maintain an ARHG provider number
  • what is considered fraud and misconduct when providing an alternative therapy service.


On successful completion of the module, providers receive:

  • a digital credential that can be shared, embedded or printed
  • a certificate of completion.


If you are a member of a professional association, you may also be eligible to receive CPE points.

Get access to the module for $35 + GST
The module takes approximately one hour to complete. You can save your progress and restart the module at another time.
The module is available on our training platform QualiPHI. Visit QualiPHI for more information or to register.

©Australian Regional Health Group 2022

ABN 44 067 435 714